How is Conversational AI superior to ChatBots?

Back in the 1960’s Joseph Weizenbaum developed the first chatbot ‘ELIZA’ within MIT’s Artificial Intelligence Laboratory. A giant leap for technology, ELIZA was able to simulate computational understanding without any machine learning capabilities utilizing pattern recognition algorithms. From those days … Read More

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How Chatbots Will Transform the Travel Industry

Technology is all set to transform the new age traveller experience. Meet the connected traveller, seeking instant responses, always impatient and ever demanding, always on the go. Digitally savvy, these travellers are growing fast, stimulating huge demand in the tourism industry. Their travel search planning begins with googling … Read More