E-Commerce

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Of millennia’s and 65% GenX users have already interacted with a Bot for once or more

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Of customers prefer to shop with a business that they can connect via chat

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Of the customers want personalized, curated & exclusive deals and offers from the e-commerce companies

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Increase in brand and e-commerce loyalty

Get quick answers to questions

One of the main reason for buyer to shop online as against going to retail stores is to save time. Sometimes they have a very basic query about the product and if within time bound manner if they don’t get the answers, most probably they tend to either switch on to other e-commerce websites or drop the

plan. CoRover chatbot provides answers to customer small to complex queries within no time, that helps the organization in increasing their sales and retain the customer’s loyalty for the brand.

Many a times, customers are not satisfied with the product they bought or might be facing issues with the website or mobile application while making the purchase and they might want to raise a complaint or provide feedback to the problems they faced. A delay in raising complaint to their issues might

take the customer away from the website and they lose the trust. These queries are currently either logged by an agent over a call or email or support system. An integrated API based system offered by CoRover is one stop solution for these problems and helps e-commerce companies in saving good amount of money and increasing the customer satisfaction.

Lead generation automation

Chatbots can help your business acquire customers more easily than live human agents. This is because CoRover chatbot uses natural language processing and direct messages to converse with customers. CoRover offered AI based ChatBot helps e-commerce companies to automatically lead potential

customers to find what they’re looking for – like related products, certain collections, etc. CoRover sales enablement chatbot does this extremely well and automates the gathering of important information from customers so the sales team can follow up at a later time if they find a potential.

CoRover ChatBot is built in a way to ask questions, collect answers, and automatically direct customers, window shoppers, and new customers can get a lot of value out of simply being asked what it is they’re looking for. By asking a series of qualifying questions through the bot, we route

customers to the best place for them to find the information they want. CoRover AI Platform creates the personalization based on the questions a customer or bot asks, and accordingly direct customers to the best way to buy and create a better user experience along the way.

Offering Promotions in a time bound manner

Customers will always have an eye on the curated deals or promotions from the sellers during the holiday seasons and if the sellers are not promoting them in a timely manner, they are bound to lose around 30-40% of the sales and competitors will have an added advantage. CoRover Bot sends these curated

promotions, deals and offers to the buyers which in turn help in boosting e-commerce companies sell.

CoRover platform allows e-commerce companies to integrate AI & conversational facilities into their existing systems and support channels like FaceBook, Signal, WhatsApp, WeChat, SMS or Email to ensure they can provide the world in class best possible offline and online assistance to customers.

Integration of AI with e-commerce existing system

Hurray! Let’s find out how you can improve your customer shopping experience together with CoRover

Let us do better

E-Commerce

ChatBots will help in increasing Your E-Commerce Sales

ChatBots now and in our future for e-commerce

Do you believe e-commerce companies need a ChatBot, find out from CoRover

Get quick answers to questions

Get a resolution to a complaint or a feedback

Lead generation automation

Onboarding, Educating Customers & Personalization

Offering Promotions in a time bound manner

Integration of AI with e-commerce existing system