CoRover has a cutting edge Live Chat platform that can be integrated with the virtual assistant to allow an agent to pick up any queries that require a human touch, the live agents will have the complete chat history between the user and the virtual assistant made available to them. This makes sure that all user queries are tended to by a virtual assistant or a human at any cost. The Live Chat platform allows access to multiple agents at the same time.
Platform for live agents to initiate a conversation with the user as and when necessary. The chat history between the user and the virtual assistant up to the time of transfer to live chat will also be made available to the live agent .
• Instant & Accurate Response • Easy Integration, in just 10 mins • Video, Voice, Text based Chatbot • AI, ML & NLP Enabled • VR (Virtual Reality) & AR (Augmented Reality) Support • Multi Language Support (Foreign & Regional/Vernacular) • Live Dashboard to Monitor the Questions Asked, Accuracy and Feedback of the Users • Sentiment Analysis • Multi-Intent Sentence Simplification • Live Chat Integration • 500 Million+ Active Users • 4 Million+ Daily Active Users
• Accuraccy, Reliability, Security and Scalability are paramount • Revenue Making Opportunity for our clients with our Advertisement Platform • Omni-Channel Chatbot can be integrated with website, android app, iOS app, Facebook, Signal, WhatsApp, SMS, IVR, Live Chat, Email, Twitter, Slack, Skype, Google Assistant and any provided APIs • Developed a new language, CBML (Chatbot Mark-up Language), which makes it very simple for anyone who knows English to create a conversational bot having contextual dialogue and workflow management. This language defines the journeys
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