IVR Bot

IVR Bot

IVR Bot helps automate Contact Center and Customer Support services automation. A voice based conversational AI bot takes over the phone based support services and helps reduce the IVR wait times, reduce support costs and provides consistent responses at scale. CoRover Conversation AI platform to improve sales; save cost (33%); reduce support activities (70%) and improve customer/employee engagement & satisfaction. CoRover powered ChatBot as a Service (CaaS)® can be integrated with any website/app in 10 minutes which has Video, Audio, Text (Multi- lingual) Chatbot Solutions based on Artificial Intelligence, Machine Learning & Natural Language Processing, for enterprises.

CoRover ChatBot's Milestones

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• Instant & Accurate Response • Easy Integration, in just 10 mins • Video, Voice, Text based Chatbot • AI, ML & NLP Enabled • VR (Virtual Reality) & AR (Augmented Reality) Support • Multi Language Support (Foreign & Regional/Vernacular) • Live Dashboard to Monitor the Questions Asked, Accuracy and Feedback of the Users • Sentiment Analysis • Multi-Intent Sentence Simplification • Live Chat Integration • 400 Million+ Active Users • 4 Million+ Daily Active Users

• Accuraccy, Reliability, Security and Scalability are paramount • Revenue Making Opportunity for our clients with our Advertisement Platform • Omni-Channel Chatbot can be integrated with website, android app, iOS app, Facebook, Signal, WhatsApp, SMS, IVR, Live Chat, Email, Twitter, Slack, Skype, Google Assistant and any provided APIs • Developed a new language, CBML (Chatbot Mark-up Language), which makes it very simple for anyone who knows English to create a conversational bot having contextual dialogue and workflow management. This language defines the journeys

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