Subscriber Policy

Subscriber Policy

To the maximum extent permissible by law, You as a Business User shall be bound by the provisions contained within this Subscriber Policy, in addition to the Terms of Use, Privacy Policy and Disclaimer of the Application ‘CoRover’. You agree that in visiting the App and utilising its Services (as outlined in the Terms of Use), you are automatically subject to this Subscriber Policy with no express signature or steps required to acquiesce to the same.

To fully avail the Services of the App and use of it, a one-time registration is required to create a profile, and a fee is to be paid, for subscription for a certain time period. The following information is required, which shall include but not be limited to Name, Address, Phone Number, Aadhar/PAN, CIN, GSTIN, professional certificate/credentials as required by the App to verify that you are a genuine service provider/governmental department/non-governmental agency, having services that will be useful to travellers, in consonance with the mission of the App. This information provided by You is used to provide you with important services, and information that may be customised to Your demographic, interests, professional lives, business requirements and desired experience. Bank account details must be linked to subscription to the App. You can register as a Business User and the categories of registration shall be subject to change, from time to time by the App, depending upon the types of Business Users.

The Business Users shall be eligible, upon initial registration, to avail of the Services for a trial period pending confirmation of subscription to one of the monthly/yearly subscription packages available on the App. The availing of Services shall be subject to provision of relevant certificates/qualifications/licenses by the Business Users, and the Company/App retains its right to verify the said credentials through relevant government portals. The Company/App further retains its right to cancel the subscription of any Business User upon discovery of invalid or misleading credentials. All subscription fees shall be returned to the Business User by the App after making necessary deductions, as may be applicable. Business Users’ subscriptions are also liable to be cancelled unilaterally by the App under adverse circumstances relating to the conduct of the Business User, negative feedback from Users or any breach of the Terms of Service, Privacy Policy or these Subscriber Terms.

Business Users shall provide services upon successful receipt of payment from Users through a third-party payment gateway as provided on the App, subject to deduction of applicable commissions on the same in favour of the App. The Business Users shall not be eligible to receive amounts for services paid by Users if the services are not rendered subsequent to successful payment through the App.

The Business Users agree to be subject to all policies of the Company, and shall ensure that they engage with Users through the proper chat and transactional services of the App, as applicable, to Users, as well as ensuring the constant accuracy of information available on their profiles, in terms of keeping Users and the Company updated about any changes to products, services or other data. Further, receipt of defective products or sub-standard services shall render the Business User liable to reissue the same products to the User and have them re-delivered to the User, or initiate a refund to the User, as per the User’s discretion and justifiable reason for refund rather than replacement.

Notwithstanding anything contained herein, the Company shall have the right to discontinue your subscription if you are found to be in breach of any of the Terms of Service, Privacy Policy, Subscriber Policy or any laws, rules, regulations or guidelines in force that are applicable to your products and/or services.

In order to protect the Company’s legitimate business interests, the Business Users shall not participate in any business or activity that is directly competitive with Business of the Company within the Territory of India, whether as an employee, consultant, officer, director, advisor, owner, sole proprietor, investor, or partner, during the time that they are a Business User and also for a period of 5 (five) years from their departure from the App under any circumstances.

The Business Users agrees that this Subscriber Policy with the First Party is exclusively with the Business User and is strictly not transferable or assignable by the Business User. The Business User shall maintain the confidentiality of the App/Company’s sensitive information. All information shall be included within the scope of this clause that is learnt of in connection during the course of the interaction between the parties. Confidential Information may include, without limitation:

  • the terms of this Policy
  • the Company’s policies, finances, and plans;
  • the Company’s materials, tools and resources;
  • the identity of any other Business Users/Users of the Company;
  • customized software, technology, tools, and/or supplies that the Business User will be provided access to by the Company;
  • the names and addresses of the Company’s employees and other contacts of the Company; and
  • the techniques, methods, and strategies by which the Company develops, updates and markets the App.

The Business User shall not directly or indirectly divulge or make use of any Confidential Information outside of their association with the Company (so long as the information remains confidential) without the prior written consent of the Company. The Business User shall not directly or indirectly misappropriate, divulge, or make use of any confidential information for an indefinite period of time. The Business User further agrees that if they are questioned about information subject to this Subscriber Policy by anyone not authorized to receive such information, the Business User will notify the First Party within 24 hours.

The Business User agrees to return all confidential information within three (3) calendar days following formal termination of the relationship with the Company for any reason. To the extent the Business User maintains any confidential information in electronic form on any computers or other electronic devices owned by it, the Business User agrees to irretrievably delete all such information and to confirm the fact of deletion in writing within three (3) calendar days following termination of the relationship between the Parties.