Building Multilingual Chatbots In India—Overcoming Cultural Challenges

  The customer service industry is among the fastest-growing industries in the world right now. As per 2020 research, the customer experience management market was valued at $7.6 billion, expected to grow at a compound annual growth rate of 17.7 … Read More

CoRover is now live on Finastra’s fusion fabric cloud!

  According to a recent study, 90% of the banking sector’s interactions will be automatic by 2022. To remain competitive, organizations in the financial sector need to rethink their customer experience strategy and be prepared to meet the rising customers’ … Read More

IRCTC partners with CoRover to co-sell AI products to govt, private cos

The Indian Railway Catering and Tourism Corporation (IRCTC)  has partnered with app developer CoRover to co-sell and resell AI (artificial intelligence) driven products and services to government and private organizations across industries. The news follows the success of AskDISHA, an … Read More

Powered by Microsoft Azure and developed by CoRover, IRCTC’s AI chatbot AskDISHA enhances user experience

Multilingual omni-channel service reduces wait time for queries, improves customer satisfaction by 70% New Delhi, January 5, 2021 – Powered by Microsoft Azure, Indian Railway Catering and Tourism Corporation’s (IRCTC) AI-powered chatbot AskDISHA has helped improve satisfaction of customer interactions by … Read More

Data and AI-powered financial services and Chatbot Demos

Global virtual summit, Responsible AI for Social Empowerment (RAISE) 2020

AskSarkar: how this Made in India app by Bengaluru-based CoRover is disrupting the AI chatbot segment in India

Bengaluru-based conversational AI startup CoRover’s chatbot AskSarkar app leads users to official government websites and resolves their queries on government services via text, audio, or video. This Made in India app is among the winners of the Aatmanirbhar Bharat App … Read More

IRCTC’s AskDISHA Chatbot to provide live refund status now

Users can now either key in or verbally communicate their PNR or Transaction details to AskDISHA and get their ticket refund status immediately. The AskDISHA Chatbot introduced by IRCTC in October 2018 will have an enhanced feature now including live refund status for travelers. AskDISHA has … Read More, Powered by CoRover is among the winners of Aatma Nirbhar App Innovation Challenge

AskSarkar solves a difficult problem of getting authentic information from government and verified sources AskSarkar solves a difficult problem of getting authentic information from government and verified sources AskSarkar – Pakki Jankari is built using CoRover Conversational AI Platform which … Read More

On Chatbots, we walk the talk: Ankush Sabharwal, CoRover

Chatbots, says a report authored by veteran Senior Director Analyst Annette Jump of Gartner Inc UK, are one of the Top 4 personal technologies tech CEOs should exploit for business digitization (the other three are along with Location Sensing /Tracking, 3D Sensing … Read More

NPCI launches AI virtual assistant PAi

National Payment Corporation of India (NPCI) has launched an artificial intelligence(AI)-based chatbot to create awareness around its digital payment platforms like FASTag, RuPay, and UPI. Called PAi, the chatbot aims to improve digital financial inclusion in the country. The AI … Read More