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Fill in the form below:
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Partner Name (CoRover Co-Sell/R-Sell Partner), if applicable
*
Client Name (Who needs Chatbot)
*
Contact Person Name
*
Contact Person Job Title
*
Contact Person Phone
*
Contact Person Email
*
Location (City, Country)
*
No. of Employees
*
EIN/GST Number
High-Level Requirement (Summary)
*
High-Level Purpose:
*
Reduce Support Cost
Improve User Experience
Generate Revenue
Improve Customer Satisfaction
Operational Efficiency
Others
High-Level Purpose in case of Others*
Bot Type
*
Text
Voice
Video
Click/Touch
Language Support
*
English
Hindi
Foreign Language (please specify)
Indian Vernacular Language (please specify)
Specify Language, in case of Foreign/Indian Vernacular
Conversational Flows (Decision Tree)
*
Yes
No
Multimedia (Option to run video, rich media, forms, cards, maps on chatbot - please specify)
*
Live Chat
*
Yes
No
In case of Yes, please provide no. of users
Feedback Capture
*
Yes
No
Authentication Mechanism
*
Yes
No
Do you need Generative AI?
*
Yes
No
Dashboard
*
Standard (Queries answered, feedback, accuracy etc)
Advance Anaytics Report (please specify the details below)
Advance Anaytics Report Details
Knowledgebase (No of Intents/Questions/flows for database)
*
<50
50-250
>250
In case of more than 250, please specify the number
Integration capabilities (ServiceNow, SAP CRM, SalesForce, Zoho etc) - please specify
*
API services (Please specify the no of expected APIs)
*
0 (No APIs)
<5
5-10
>10
In case of >10 APIs, please provide the number
Channel Support
*
Website
Android Mobile App
iOS Mobile App
Social Media platform (Facebook, Twitter, Slack, etc)
Internet based messaging (WhatsApp, Signal Messenger, Telegram, Line, WeChat, etc)
SMS
Email
IVR
Kiosk
Robot
Microsoft Teams
Google Business Messages
Please specify (Channel Support)
Capabilities of Chatbot:
*
FAQ Bot
Click Through (Decision Tree) Bot
Conversational & Contextual Chatbot (AI, ML & NLP)
Search Bot (Runtime Answers from Website Content)
Lead Generation Bot
Appointment Booking Bot
Transactional Bot (with API integrations)
Engagement Type:
*
Self On-boarding Platform (DIY/Self-Service)
Managed Chatbot as a Service
Infrastructure
*
On Cloud
On Client Premise
Hybrid
Data Storage
*
Within your country (please specify)
Doesn't matter
Data Storage Country
Current number of agents in call center?
*
Phone Calls
Emails
Live Chats
In case of Live Chat. please specify the current number of agents
Current call volume per month
*
<5000
5000-50000
>50000
In case of >50000, please specify the number
Current monthly active users?
*
<5000
5000-20000
20000-100000
>100000
In case of >100000, please specify the number
No of concurrent users
*
<100
100-2000
2000-10000
>10000
In case of >10000, please specify the number
No of expected users (Monthly Active Users)
*
<5000
5000-20000
20000-100000
>100000
In case of >100000, please specify the number
No of expected queries (Monthly)
*
<5000
5000-20000
20000-100000
>100000
In case of >100000, please specify the number
License Type
*
Pay per use (minimum commitment required)
Yearly Subscription
Perpetual
Expected Contract Period
*
less than a Year
between 2-5 Years
> 5 Years (Please specify)
In case of >5 years, please specify
Support Plan
*
Community/Email (Response in 5 Days)
Email (Response in 48 Hrs)
Live Chat/Email/Phone (Working Hours)
Live Chat/Email/Phone (24X7)
Dedicated Account Manager
Expected Time to Go-Live
*
Any other specific requirement (please specify)
*
Agreement
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