Ask Vaani, an intelligent Virtual Assistant of KSRTC, powered by CoRover, is helping millions of travelers to get instant answers to all of their travel-related questions.
Ask Vaani, an NLP based conversational chatbot, can understand and speak in English and Kannada.
This human-centric bot has made travelers’ life simple, seamless, and brings in pleasure and ease out anxiety by giving away answers instantly via text chat and voice. Moreover, this chatbot, which is integrated with the KSRTC website, android & iOS app, helps save cost by automating customer support.
This ease of use of technology even by a layman has added a new dimension to the industry and has enhanced user experience. Companies have started to embrace chatbots as one of the direct ways to reach their end-users and engage with them, and even to bring new users to their business.